Terms of Service

Effective Date: January 1, 2025

1. Overview

AuditShieldMax provides specialized support with tax audits, inspections, and penalties through auditshieldmax.com.

2. Scope of Services

Professional assistance may include document review, inspection preparation, representation during audit meetings, and guidance on compliance obligations.

3. Fees

All fees are outlined in the service agreement or product page. Charges become due upon purchase or at the milestones specified in the engagement letter.

4. Access to Information Products

Information products such as digital guides, templates, and webinar recordings are delivered electronically and available for download immediately after purchase.

5. Purchase of Physical Goods

Physical materials, including printed guides and kits, are shipped to the address provided by the buyer. Shipping times vary based on location.

6. Refund and Rescheduling Policy

6.1 Services

Requests for a refund of service fees must be submitted at least 48 hours before the scheduled session via our contact form. Approved refunds will be issued as a credit to the original payment method within 10 business days. Late cancellations may be rescheduled once at no extra charge; any further changes may incur a fee. Certain premium audit packages are non-refundable due to the allocation of expert resources and scheduling commitments.

6.2 Information Products

You may request a refund for digital products within 14 days from the date of purchase, provided there has been no download or access. To request, use our contact form. Once approved, the amount paid will be refunded via the original payment channel within 7 business days.

6.3 Physical Goods

Buyers may send back unopened physical items within 30 days of delivery. Requests must be made through our contact form. Returned items must be in original packaging. A restocking charge of 15% applies. Approved refunds will be processed to the original payment channel within 14 business days of receipt and inspection of the items.

7. Intellectual Property

All content and materials provided remain the intellectual property of AuditShieldMax. Users are granted a limited, non-exclusive license to use materials for internal purposes only.

8. Limitation of Liability

AuditShieldMax is not liable for any indirect or consequential losses. Liability for direct damages is limited to the amount paid for the specific service or product.

9. Contact Information

AuditShieldMax
Business ID: 015020461
290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada
Phone: +14165580727

10. Governing Law

These terms are governed by the laws of Ontario, Canada.